Support

Email [email protected] and a person will read it. Tell us what you expected, what happened, and which version you are on — Settings → Workspace & Account → About has a Copy button that puts the version and the exact build on your clipboard. That one line saves more time than any other detail.

Before you write

These are the things that most often go wrong, and what fixes them.

The room says a CLI seat is not installed, but I have it

The app looks for each CLI in the places installers actually use, and asks your login shell as a fallback. A tool installed only into an interactive shell’s startup file can be missed. Open Settings → Who’s In The Room and press Test on that seat — that re-runs detection and reports what it found.

The ltb command hangs, or the VS Code extension shows nothing

Quit the LetThemBuild app first. The command line runs the app without its window, and the two share one settings and session store, so running both at once leaves them waiting on each other. This is a known limitation and we are fixing it.

The VS Code extension cannot find the ltb command

Install it from Settings → Workspace & Account → Command line. If it lives somewhere unusual, set letthembuild.cliPath in VS Code’s settings to its full path.

A reviewer agreed but says nothing about what it checked

Then it checked nothing: it endorsed the work without reading a file or running a command, on the lead’s word alone. Every review that did something says so beside its name — the files it read, the checks it ran and whether they passed, or that it had already reviewed the same work in an earlier round. Silence is the weak review. Ask the room again, or switch that seat to a stronger reviewing model under Who’s In The Room.

No update appears, or an update fails to install

The app checks shortly after launch, when you return to the window, and on a short timer while it is open. Once a version has been signed, every later one must be signed by the same certificate — an update that will not verify is refused rather than installed. If a copy is stuck, download it again from the download page; your sessions and settings are kept.

Something cost more than I expected

Settings → Usage & Spend breaks spending down by model and by device, for today, this month, or all time. You can cap it: Workspace & Account has a ceiling for a whole session and another for a single turn, and a run stops when it reaches one. Seats backed by a CLI subscription you already pay for do not bill per call at all.

I want my data deleted

Email us from the address on the account and we will delete it. What is stored, and what never leaves your machine, is set out in the privacy policy.

Reporting a bug

Include the version line from About, what you were doing, and what you saw. If the room was involved, the receipt under the answer — how many commands ran and how many passed — tells us more than a description of the output does.

Found a security problem? Write to [email protected] rather than posting it anywhere public, and give us a chance to fix it before you do.

LetThemBuild and LetThemChat are made by GPULogy AI LLC.